More than 60 years'experience

Who is SBJ?

Service Bureau Jansen, often abbreviated to SBJ, was traditionally known as a mail and fulfilment specialist. SBJ was established in Eindhoven in 1953 in order to support Philips Nederland. Philips supplied the first television sets and SBJ looked after shipment of the television guides. This first mail assignment marked the beginning of a long-term relationship. Today, SBJ is still a ‘preferred supplier’ of a variety of marketing and aftersales services for many (international) businesses.

A selection of 2019 figures


Specialists at SBJ

100


Packages dispatched

200.000

65% NL, 35% International

Storage locations

10.000

5500 pallets en 4500 picklocaties

E-mails

725.000

415.000 in the Netherlands and 310.000 International

Prints

6

million

Products/SKU in stock

13.800


Postal items

8.5

million

Service chats

45.000

SBJ then and now

Nowadays, SBJ is much more than merely a fulfilment specialist. The innovative family business is now managed by the third Jansen generation and the customer base includes Atos, Staples, Grohe, Fluke and Stichting Kinderpostzegels (a Dutch children’s charity). TPV, BMW, Lamb Weston, Signify, Valeo Services, PSV, DAF, Makita and many other companies are also happy to utilise the knowledge and expertise SBJ has built up over more than 60 years. SBJ helps multinationals and organisations achieve their objectives. Your Customer and Consumer Care is our priority!

In the year 2020, our service provision is divided into 4 links. We would be pleased to offer our services in:

  • Print on Demand & Direct Mailing,
  • Warehousing, (Reversed) Logistics & (e-)Fulfilment,
  • (Online) Actiemarketing & Responsemanagement,
  • Promotional Concepts & Visual Branding.

Our teams

Salesteam

The Sales team looks after your initial service or information queries.

Projectteam

The Project team oversees the progress of your projects.

Orderdesk

The Order desk manages your products, stock and logistics processes.

Servicecenter

The Service centre manages the marketing campaigns, aftersales and consumer care activities.

Reverse logistics center

The Reverse Logistics Centre provides assistance with various refund processes and product returns.

ICT team

The ICT team ensures a seamless connection between the different systems and helps with technical issues.

Management

The management team oversees the overall process and safeguards our high standards.

Your contacts

Bart Jansen

CEO and owner

email

Marielle Jansen

COO

email

Cees Krombeen

Sales Director

email

Peter de Wolff

Sales Manager

email