New Print Services agreement with DAF Trucks N.V.
Service Bureau Jansen (SBJ) has been providing printing services to DAF Trucks N.V. for many years now (via a business partner). This concerns technical documentation that is delivered daily to several DAF departments for, among other things, the assembly of vehicles. To guarantee the services, SBJ and DAF Trucks N.V. have jointly decided to enter into a direct cooperation agreement. The agreement was signed at DAF recently.
Service level agreement
Because it concerns business-critical and continuously updated information for DAF, we have very short lead times. Just in Time. Ready for use. The agreements in this regard are laid down in a Service Level Agreement (SLA) with Key Performance Indicators (KPIs) to guarantee quality, lead times, backup systems and data recovery.
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