Fraud Sensitivity and How SBJ Covers This
Cashback promotions attract customers and encourage repeat purchases, but where there are rewards, there are opportunities for fraudsters. Discover how SBJ keeps your campaigns effective and secure.
What is cashback fraud?
Cashback fraud occurs when malicious parties attempt to illegally profit from a cashback campaign by submitting false or repeated claims. Without the right precautions, this can lead to significant
Types of cashback fraud
Double claims
Submitting the same receipt or invoice multiple times in order to receive additional payments unlawfully.
False data
The use of fictitious or stolen information, such as fake email addresses or false IBANs, to take advantage of cashback more often. The use of fictitious or stolen information,
Account-sharing
Multiple users claim the same purchase, but under different email addresses or phone numbers.
Use of bots
Automated systems submit massive numbers of false claims in order to abuse a cashback promotion.
Why is cashback fraud dangerous?
Fraud in cashback promotions can lead to direct financial losses – each unlawful payment can run into thousands of euros – and indirect damage such as reputational loss. As soon as consumers hear that a brand is frequently the victim of fraud, their confidence declines, which in the long term is reflected in lower loyalty and turnover.
Potential partners and customers may also decide not to engage with a company that is known to be “fraud-prone”. In short, the combination of lost budget, damaged brand perception and inhibited growth makes cashback fraud particularly risky.
How can you prevent cashback fraud?
At SBJ, we combine smart technology with human expertise to stay one step ahead of fraudsters. Below you will find our most important security layers.
SBJ safety measures
Strict user identification
Limits on IBAN, email, telephone and address, plus two-step verification with a unique code.
Smart receipt validation
Automated checks prevent multiple use of the same receipt or invoice.
Fraud detection database
Compares claims with known fraud patterns for early warning.
Expert manual inspection
Expert manual inspection
In detail — how SBJ security works
1. Identification & limits on user data
Each telephone number, IBAN, email address and home address may participate exactly once. A mandatory SMS code verifies the registrant, making mass “multi-account” fraud virtually impossible.
2. Invoice and receipt validation
Once a voucher has been accepted, a cryptographic hash is stored. If someone attempts to upload the same image again – even if it has been cropped or rotated – our system recognises the duplicate and rejects the claim.
3. Smart database for suspicious activities
Real-time cross-checks on IP address, device fingerprint and previous fraud reports. Matches lead directly to soft blocks or complete rejection, even before payment.
4. Manual check for extra safety
Our fraud analysts assess borderline cases and make use of additional documentation requests. This human judgement catches around 99% of the remaining advanced attempts.
Why choose SBJ
SBJ combines advanced technology, smart detection and manual checks to minimise cashback fraud. This allows you to benefit from effective campaigns and peace of mind.
- 99 % reduction in fraud attempts
- <1 sec real-time blocking
- 24/7 insight into campaign data
Ready to start safer cashback promotions?
Contact us today and discover how SBJ can protect your campaign.
Frequently asked questions – cashback fraud
What is cashback fraud?
Cashback fraud occurs when malicious parties attempt to make unlawful use of a cashback campaign by submitting false or repeated claims. Examples include duplicate claims, false data, account sharing, and bots.
Why is cashback fraud dangerous for businesses?
It can lead to direct financial losses and damage to reputation, which in the long term affects loyalty and turnover.
How does SBJ help prevent fraud?
SBJ uses strict user identification, automated voucher validation, pattern detection and manual checks to block various forms of fraud.
What security measures does SBJ offer?
Two-step verification, limits on user data, smart receipt analysis and manual review by fraud specialists.
Conclusion
Cashback fraud is a real risk, but with SBJ's multiple layers of security, you can keep your promotional budget safe and maintain your customers' trust. Want to know more? Visit our cashback tips page.
