What challenges are you facing in review management?
1 | What unique features does Product Rater offer?
| Feature | What it does | Why it matters |
|---|---|---|
| CONNECT Channels (SMS, WhatsApp, Anonymous link) | Automatically invites buyers on the channel they selected during first contact. | 98% open rate with SMS/WhatsApp; no email spam risk. |
| QR Generator by SBJ | You receive ready-to-use static or dynamic QR codes for POS materials, packaging, and inserts. | No hassle for your design team; each QR is logged as a separate touchpoint. |
| Reward Engine | Automatically distributes discount codes, cashback, premium gifts, or links to your loyalty system. | All popular rewards in one dashboard with no manual checks. |
| Refer-a-Friend Module | One click after the review to invite a friend via WhatsApp or SMS. | Expands reach and allows reviewers to bring in new customers. |
| Fully Customizable Flows | Velonova template as a starting point, then full creative freedom for your marketer (extra questions, media fields, multilingual support). | No one-size-fits-all; every campaign fully fits your brand. |
2 | How quickly can you go live?
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Every year, more than 100,000 children go door to door to sell so-called kinderpostzegels (stamps sold to benefit children), special cards and other fun items. The proceeds from this stamp campaign go to children who need support due to loneliness, poverty or problems at home.
Service Bureau Jansen (SBJ) has been providing printing services to DAF Trucks N.V. for many years now (via a business partner). This concerns technical documentation that is delivered daily to several DAF departments for, among other things, the assembly of vehicles.
SBJ ontwikkelt voor Bison een reeks doorlopende campagnes die de verkoop van het volledige assortiment producten stimuleren. Zowel voor de Nederlandse- als de Belgische consumentenmarkt.
i-Solution, part of i-Team Global, called on SBJ for two logistical challenges. Webshop logistics and subscription service.
For several years now, SBJ has been responsible for the logistics and registration for Hartenhuis Chocolate Letters: a wonderful initiative by Het Vergeten Kind and Koninklijke Verkade.
Whether it concerns hard cashback, discount vouchers, free maintenance materials or, for example, the free delivery of a mini Big Green Egg, we arrange it all. For Miele coffee machines, dishwashers, washing machines, dryers, vacuum cleaners, built-in appliances, (induction) hobs, etc.
3 | What is the financial benefit?
Research data shows that simply adding reviews increases overall conversion by ≥3%. fera.ai
Calculation example
- 50 000 monthly sessions, baseline CVR 2.5 % → 1 250 orders
- + 20 % reviews ⇒ + 3 % conversion uplift → CVR 2.575 % → 1 287 orders
- Additional 37 orders × € 120 AOV = € 4 440 additional sales p/m
- At 30% margin → €1 332 net without additional advertising costs
4 | How does the Velonova pilot work, step by step?
- Scan QR code on the bike box (POS poster touchpoint) → SMS flow begins.
- Submit a review (star rating + optional comment field).
- Receive confirmation email with “thanks for your review”.
- Automatic receipt upload check → status changes to “approved”.
- Voucher/discount (or cashback/premium) is sent through the same channel.
- Refer-a-Friend button in SMS for additional reach.
All steps are testable in the demo; no real customer data required.
5 | How do we ensure authenticity & GDPR compliance?
| Aspect | How Product Rater ensures it | Why it matters |
|---|---|---|
| Verified Purchase | Receipt or payment upload (standard), or — if preferred — unique link. | Prevents fake reviews and increases trust. |
| First-party data collection | All data (contact info, purchase details, review content) is collected directly by you as the brand; the end user gives explicit consent within the flow. | Full visibility and control over customer data for deeper insights and remarketing. |
| ISO 27001-certified processing | Product Rater runs on ISO-certified infrastructure with encrypted storage and role-based access. | Proven compliance with international information security standards. |
| EU hosting & GDPR compliance | Data is stored exclusively on European servers; data processing agreement included. | Avoids risks related to transatlantic data transfers and meets GDPR requirements. |
| Customizable opt-in texts | Legal language and retention periods can be tailored per campaign/client. | Seamlessly fits your organization's compliance framework. |
Schedule your free strategy call & test the demo
Fill in the contact form, get a customised proposal within one working day and walk straight through the Velonova demo to experience the flow for yourself
